Part 18: Add event to save ratings

Add Event handler once the record is saved in kb_feedback table Goto Data Resources Select Create Record 1 Goto Events Section Expand Operation Succeeded event (This will be triggered after successful DB operation) Click Add New Event Handler Select Handler Star rating from the scripts section Click Save Update the Script to handle Operation Succeeded […]

Part 17: Add rating component

Navigate to knowledge article page and Add container for rating section Open on knowledge article page from UI Builder. From the Content section, After the Knowledge Content 1 Component. Click (+) toadd component to the container. In search box, type Container and select Add. Keep the default layout Add Label and Rating component to this […]