Create your first UI Experience Before we start, I would like to brief about what UI Builder is. As part of Quebec release, Servicenow has introduced UI Builder as part of Now experience framework. It is easy to use UI builder, which let’s you create your Portal, Workspace etc. with simple drag and drop components. […]
Hook Event to update the comment Goto Nested comments 1 component Select event section Click + Add new event handler Goto Retrieve knowledge comment 1 > execute Click Add Click Save Check the result Navigate to https://<instanceURL>/now/panda_tech/knowledge-article/params/sys-id/f27d7f79c0a8011b0018f9d700d2b9aa Post a comment Newly added comment should be available immediately Great!! We have successfully used refresh from Retrieve […]
Add Data Broker to add comments Goto Data resources Click + Add Search with keyword insert knowledge Select Insert knowledge comment Click Add Add Event to Nested comments component From content section, select Nested comments 1 component we created in last post From configurations, Select event Click + Add a new event handler Select Insert […]
Navigate to knowledge article page and Add container for nested comments section Open on knowledge article page from UI Builder. From the Content section, After the Container 2. Click (+) toadd component to the container. In search box, type Container and select Add. Keep the default layout Add Nested comments component to this container Click […]
Add Event handler to capture the params received from catalog page Navigate to Knowledge Article Page Create a Client script Set the name as Set Ratings Set the following script Understanding the code snippet We are going to create a state called rating to store the rating We are Using Table API using snHttp Service […]
Understand event for Create Record Data broker Let’s take following snippet from the last post Typically, we have created an event handler client script which manages the event The very first line talks about the element for which the event is triggered Since the ID of the data broker is “create_record_1” we are checking if […]
Add Event handler once the record is saved in kb_feedback table Goto Data Resources Select Create Record 1 Goto Events Section Expand Operation Succeeded event (This will be triggered after successful DB operation) Click Add New Event Handler Select Handler Star rating from the scripts section Click Save Update the Script to handle Operation Succeeded […]
Add Event handler once the record is saved in kb_feedback table Goto Data Resources Select Create Record 1 Goto Events Section Expand Operation Succeeded event (This will be triggered after successful DB operation) Click Add New Event Handler Select Handler Star rating from the scripts section Click Save Update the Script to handle Operation Succeeded […]
Navigate to knowledge article page and Add container for rating section Open on knowledge article page from UI Builder. From the Content section, After the Knowledge Content 1 Component. Click (+) toadd component to the container. In search box, type Container and select Add. Keep the default layout Add Label and Rating component to this […]
Navigate to UI Builder Navigate to Now Experience Framework > Experiences. Open the Experience for Panda Tech. On the right side of the form, Besides the Admin panel, Click on the (i) Icon to open the Admin panel. Click Open UI Builder. Alternatively, Navigate to Now Experience Framework > UI Builder. From My experience, Click […]
Change the container layout to add sidebars Open Catalog Page we created in previous tutorials Select Container 1 from the Content panel on the left Select Layout from the Properties panel Change the layout to the following Click Edit layout code Update grid-template-columns property from the layout. Update the layout to add some margin with […]
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